hi guys. i am rather angry at the moment and wondered if anyones experienced this problem i have had come through the post today.
in 2010 in september i got pulled for picking up my mobile phone off my van dashboard. according to the police this is still using a mobile device while driving. ok fair enough they issued a cu80 and a 60 quid fine and 3 points. that afternoon i rang my insurance company and informed them of the cu80 and was told that it would have to be added to next years insurance. ok fair enough.
2011 i renewed my quote with admiral and added the cu80 onto my insurance. i remember saying i had the cu80 as the sp30 i previously had got was now due to be removed from the insurance ( lucky only 3 points would be showing again ).
in march 2012 i changed cars and phoned admiral and got them to change over the insurance to my new one and also change my wifes over to my old car as shes had my old mondeo off me to replace her corolla. this cost me a small fortune in charges and also in payments.
my insurance was renewed again in june with the same company of admiral and the quote came though as usual and i rang them as usual to barter with them about the quote as it was way higher than expected. they gave me a good quote in the end and i was happy.
july 2012 i have just recieved a letter through saying there is a descrepancy in my details and that i omitted to say about a conviction on my insurance being the cu80. and they have requoted my insurance nearly double what i was paying.
i have rung them already and they are investigating all this and wont get back to me for 48 hours ( something to do with listening to calls etc ). they have assured me i am fully insured still.
I feel that somethings not quite right here. if i informed them in 2010 and also on renewal in 2011 it should still be on my insurance quote in 2012 and when i changed over the car in march this year.
I feel as though they have accused me of being dishonest and frauding insurance which is not the case as i have always paid and made sure my details are correct etc.
when i changed over cars in march the guy i spoke to had a very hard to understand indian accent and i rang again to make sure the changes were correct.
where do i stand with this? to say i am angry aint the word as i am livid that they can write a letter and accuse someone of doing something they havent and then you have to prove to them via calls that you have informed them. then you have to wait for them to get back to you regarding it. when i my renewal was up this year and i rang them not once did they ask about convictions when requoting me. all they did was check details of the cars. as other bits should be the same.
anyone had this happen and any advise i could have regarding on where to go about this now?
Dan
in 2010 in september i got pulled for picking up my mobile phone off my van dashboard. according to the police this is still using a mobile device while driving. ok fair enough they issued a cu80 and a 60 quid fine and 3 points. that afternoon i rang my insurance company and informed them of the cu80 and was told that it would have to be added to next years insurance. ok fair enough.
2011 i renewed my quote with admiral and added the cu80 onto my insurance. i remember saying i had the cu80 as the sp30 i previously had got was now due to be removed from the insurance ( lucky only 3 points would be showing again ).
in march 2012 i changed cars and phoned admiral and got them to change over the insurance to my new one and also change my wifes over to my old car as shes had my old mondeo off me to replace her corolla. this cost me a small fortune in charges and also in payments.
my insurance was renewed again in june with the same company of admiral and the quote came though as usual and i rang them as usual to barter with them about the quote as it was way higher than expected. they gave me a good quote in the end and i was happy.
july 2012 i have just recieved a letter through saying there is a descrepancy in my details and that i omitted to say about a conviction on my insurance being the cu80. and they have requoted my insurance nearly double what i was paying.
i have rung them already and they are investigating all this and wont get back to me for 48 hours ( something to do with listening to calls etc ). they have assured me i am fully insured still.
I feel that somethings not quite right here. if i informed them in 2010 and also on renewal in 2011 it should still be on my insurance quote in 2012 and when i changed over the car in march this year.
I feel as though they have accused me of being dishonest and frauding insurance which is not the case as i have always paid and made sure my details are correct etc.
when i changed over cars in march the guy i spoke to had a very hard to understand indian accent and i rang again to make sure the changes were correct.
where do i stand with this? to say i am angry aint the word as i am livid that they can write a letter and accuse someone of doing something they havent and then you have to prove to them via calls that you have informed them. then you have to wait for them to get back to you regarding it. when i my renewal was up this year and i rang them not once did they ask about convictions when requoting me. all they did was check details of the cars. as other bits should be the same.
anyone had this happen and any advise i could have regarding on where to go about this now?
Dan