Hi all, i wonder if anyone can give me any advice?
I bought a 2 year old C-Max in May 2018 from a main dealer, which has always had a condensation issue but during the colder weeks i've noticed it more and more. On closer inspection I have since found the interior to be soaking wet! On lifting the carpets in different areas the under neath is dripping wet! I checked a lot myself but have run out of ideas.
Anyway, I have got it booked into the main dealer to be checked over to see where the issue is!
My questions are:
If this likely to be covered by the warranty? They said they will have to remove all seats, carpets and panels to carry out a water test. If at this stage they deem it to be my 'fault' they will call me to see what i want to do!
What is this likely to cost if they blame me?
Who do I go to for further advice so I'm prepared?
Kind regards in advance, Rich
I bought a 2 year old C-Max in May 2018 from a main dealer, which has always had a condensation issue but during the colder weeks i've noticed it more and more. On closer inspection I have since found the interior to be soaking wet! On lifting the carpets in different areas the under neath is dripping wet! I checked a lot myself but have run out of ideas.
Anyway, I have got it booked into the main dealer to be checked over to see where the issue is!
My questions are:
If this likely to be covered by the warranty? They said they will have to remove all seats, carpets and panels to carry out a water test. If at this stage they deem it to be my 'fault' they will call me to see what i want to do!
What is this likely to cost if they blame me?
Who do I go to for further advice so I'm prepared?
Kind regards in advance, Rich
