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Recall letter - PCM / DPF failures on 2L diesel engines - 24E06

1.9K views 3 replies 3 participants last post by  Mark141253  
#1 · (Edited)
Has anyone else had a recall letter from Ford UK for Fault Ref. 24E06? It relates to an issue with the PCM which can cause excess soot in the emissions and potentially (1) fails the MOT, and (2) cracks the DPF.

It suggests Galaxy owners (with Mondeo, S-Max and Focus 2L Ecoblue models), as well as a whole load of 1.5L Ford models, will be contacted "mid-2025" for a PCM reset. If it turns out the DPF is already cracked (which mine appears to be) they have extended the DPF warranty to 10 years / 100k miles.

Anyone who has already had their DPF replaced due to cracking etc can claim the costs back from Ford.

My Galaxy is not yet on the Ford database for the recall, and apparently Ford are only allowing orders for OEM DPFs related to this specific recall, so I am stuck waiting even though my DPF needs a replacement.

I think the letters have landed now because Ford are concerned that 1000s of vehicles could fail an MOT in April 2025 due to emissions levels, but they weren't able to give me a timeline.

Just wondered if anyone else had a similar letter and been able to progress the fix?

edit

The full list of affected vehicles is:
  • Kuga 2L Ecoblue
  • Mondeo, Galaxy, S-Max & Focus 2L Ecoblue
  • Fiesta, B-Max, EcoSport, Courier, Connect, C-Max & Focus 1.5L Ecoblue
  • Ranger 2.2L and 3.2L Ecoblue
 
#2 ·
Ford confirmed the impacted vehicles typically feature Euro-6 diesel engines, notorious for being more stringent with emissions standards.

So that will be MK5 Mondeos?


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#3 ·
After reading around this issue it seems like Ford may not be communicating particularly effectively.

The wording in the letter is very simple and clear... the PCM software will be updated and if a DPF is cracked it will be replaced. It also is clear that DPF warranties are extended to 10 years / 100k miles. And if a DPF has already been replaced the owner can claim costs back from Ford.

It doesn't, however, state that the warranty is limited to DPF cracks caused specifically by the PCM issue, but feedback from some Kuga owners (who have already been invited for the PCM updates ahead of other models) is that Ford will only pay out for DPF claims if the root cause can be linked to the PCM issue. I've no idea how that could be proven... suggestion is that if a vehicle passes an emissions test at the time of the PCM update then Ford will consider the issue fully resolved and will refuse any future warranty claims. In my case the DPF has already cracked but diagnostic software indicated with was due to injectors reaching their adaption limits... could that have anything to do with the PCM, or is that a totally separate thing? I guess I will argue that the PCM fault would have contributed to the DPF failure even if there was another trigger.

I've seen some industry reports that say although Initial theories pointed to inadequate tuning of DPF regeneration, further investigation confirmed a design flaw as the root cause. I imagine Ford will struggle to demonstrate that a DPF failure was not at least in some way caused by this design flaw, even if there was another precipitating caused, but it feels like it could be a bit of a battle...
 
#4 · (Edited)
Yes, received a notification soon after purchasing a 2019 Focus Vignale 2.0l Ecoblue in February. Bought the pre-owned vehicle from a franchised Ford dealer with just 26,000 miles on the clock. The notification estimated the recall would be scheduled for late 2025, and I recently contacted my local Ford dealer to ask about progress on the matter. Amazingly they replied that they could schedule the recall my car for October 1st and apply the updated PCM software. I queried whether they would also check the DPF for cracks, and they confirmed that it would be part of the recall 24E06.